If the ribbon does not roll smoothly, take the ribbon out of the cartridge, place it back in properly, and try moving it with your hands again. There are a number of reasons why this could happen.įirst take the ribbon cartridge out and ensure that the ribbon is moving smoothly in the cartridge, that it is not jamming, and that you can turn the rolls with your hands. Press Resume to continue or Cancel to abort. If broken repair by taping the Ribbon back on to the take-up core. (Cause) The Ribbon is not able to find the next panel correctly. You would then send it into Canada’s Card Printer Repair and Service Center for repair. If the problem persists, then perhaps the RFID sensor/board inside the printer is defective, and must be replaced. If that does not fix the issue, then try another/new ribbon. (Solution) Verify the correct Ribbon is installed in the Ribbon Cartridge.Īs per the user guide, this error can be caused by a defective ribbon, perhaps the RFID tag on the ribbon is defective or missing or it is not placed properly on to the cartridge.įirst take the ribbon out and place it back in to the cartridge, ensuring it is seated properly, and that you can roll it with your hands and that it moves smoothly. (Cause) The print Ribbon is not installed properly or has been damaged. It offers enhanced functionality and more comprehensive access to the tools you need to keep your Generation 2 HDP5000 printer running at optimal performance!įor more information about the Workbench Utility, call an ID Professional at (800) 321-4405 today.(LCD Error Message) Ribbon: Wrong Material Whether you have a Generation 1 or Generation 2 HDP5000 printer, it's important that you always download the latestworkbench version. find and download the latest releases of the Workbench software.configure the Inhibitor panel on a ribbon or restrict an area of the card for printing.configure the data that's printed with the fluorescent panel of YMCFKO or YMCFKOK ribbons.
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